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[Komal_S]

Hi @Stina 

So we can check what's wrong, please send us your serial number by a Private Message.

[Graffleigh]

2020.3 didn't solve this problem for me, yes anyone can use an accountant to do it for them but that's not the point. MYOB charge more and more each year for a product that isn't working correctly and they should fix it ASAP. Just spent an hour on the phone this morning just to be put back on hold to someone else for another 1/2 hour, still not fixed.

[Jesh_D]

Hi @Graffleigh 

We really do apologise for any inconvenience this issue has caused while our team work to have a permanant fix available.

If upgrading to 2020.3 has not solved this issue for you, could you please send me a private message with your serial number

[almiconsulting]

Hi

I have just tried to lodge my quarterly IAS/BAS and get the subject error messsage.  I am using AccountRight 2020.3.24.318.  I have run the GST Detail report without any issues but still get the error

Is there a resolution for this error?

Mick

ALMIConsulting

[Tracey_H]

Hi @almiconsulting 

In the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this is ticked you should be able to lodge your BAS.

Please let us know if you continue to have issues.