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MG42's avatar
MG42
User
4 years ago

Family Private Health Fund but no spouse

We have a client who has a family private health policy but is separated from their spouse. Validation won't pass without spouse details. Is there any way around this other than entering the ex's details?

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  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi MG42 


    So we can offer the most relevant information for your product, would you mind confirming what MYOB Product you are using?

      • Steven_M's avatar
        Steven_M
        Former Staff
        4 years ago

        Hi MG42 


        Thank you for confirming that information

         

        I've moved your posts across to our dedicated board for Accountant Office/Accountant Enterprise products. This will put it on the radar the users that have experiences with that product range and also the MYOB Practice Support team. 

  • Sandy_C's avatar
    Sandy_C
    MYOB Staff
    4 years ago

    Hi MG42 

     

    Apologies for the delayed response.

     

    Unfortuanetly there is no other way. If there is a family priavte health policy, a spouse must be entered in the return and the following fields will need to be filled out:

     

    Regards,

     

    Sandy
    Client Support Representative