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October 2020
October 2020
Receiving the above error message when we are trying to lodged an individual tax return.
We have deleted the prefill information as well as the trust distribution information and still receiving the error.
The details are:
Summary: The message did not pass XML validaton. Please contact your software provider.
Details: The element 'OtherForeignIncomeCollection' in namespace 'http://www.sbr.gov.au/ato/incdtls' has invalid child element 'OtherForeignIncome' in namespace 'http://www.sbr.gov.au/ato/incdtls'. Hint: while processing parent element [OtherForeignIncomeCollection] child non mandatory element [OtherForeignIncome] was unexpected.
Can anyone help so that I can get the client's return lodged.
October 2020
October 2020
Thank you for your post!
This rejection error is commonly seen when the return exceeds the maximum number of 10 Foreign income worksheets.
If this is so, please consolidate foreign income worksheets, with the 10th entry being the combined of remaining amounts. Group the remaining records by the income type.
Hope this helps.
Regards,
Sandy
Client Support Representative
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Lmcstack
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