Delete a recorded payment

[adamfosdike]

I have recently started using the Recording Payments, downloading the bank file and paying using multiple funds transfers function.  However one of the payments bounced back due to an incorrect bsb digit so I have a part payment that is recorded but didn't occur.  To complicate things further another staff member has rectified the bsb digit and paid the whole bill (it was urgent) but now how do we fix it all.  TIA

[Leneth_A]

Hi @adamfosdike

Thanks for your post. These Help Articles, Reversing and reversing superannuation payments and Returned superannuation contributions, have detailed instructions to guide you through the process of how to fix it.

Please don't hesitate to post again if you need help in the future.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth