When customers pay using the MYOB online payment option the surcharge amount needs to then be added as a new line item to the invoice. Currently the surcharge does not appear on the invoice and as such the payment value does not match the invoice value. There needs to be a new line item added automatically when the online payment is received and then the invoice updated to reflect the correct total paid and then closed off as it is now paid.. I am having stoushes with multiple customers as their bookkeepers are pulling their hair out due to my invoices not matching the amount paid! C'mon MYOB you've dropped the ball on this one.
