Thanks for your post and welcome here to the Community Forum.
We are thankful for your effort in reaching out to us. I understand that increasing the size of the dropdown from the in-tray window helps manage your workflow. We are sorry to hear that you are having difficulties working with the size of the dropdown, and we genuinely appreciate your patience and understanding on this matter. We are committed to providing you with the best support possible and rest assured that we will pass along your feedback to the relevant team.
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.