The current range of user reports needs enhancement to reflect the multi-user cloud based environment and enable administrators to see ALL activity and changes made by all users eg set up changes as well as transactions and log in and out details.
My GST settings in BASlink have dropped out sometime since the last quarter when they worked perfectly. I would like to know whether this was done by one of the users. The reports do not provide this information. As we rely on the setup remaining constant across MYOB, I was surprised that I couldn't get this information. A Live Chat consultant confirmed that it was not available.
So now I don't know whether this was caused by a user, or whether it happened during an upgrade - and the latter certainly should not be the case even though the consultant said it can happen. Certainly it has never happened in 10+ years of using non-Live MYOB.
I look forward to seeing a comprehensive range of reports in relation to user activity so there is a complete audit trail.
Thank you
"User Reports for non transaction changes"