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June 2022
June 2022
Hi @Tmented,
If the transaction is prefilled you will need to create the bill manually and not use the prefill from recurring option in the meantime. This has been raised with our product teams who are working on a fix.
Cheers,
Melisa
MYOB Community Support
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June 2022
June 2022
Thnaks for the answer, but i use another system to create invoices servicem8, the system send it automatically to myob.
then I need to be able to modify my invoices in myob to adjust them.
cant wait for the issue to be fixed
June 2022
June 2022
Having the same problem this is unexceptable.
June 2022
June 2022
Saying that recurring transactions will need to be created manually on a month long issue (I only started getting this today), less than two weeks from tax time is pathetic.
Like many others I'm sure, the invoices that were created have some payments applied to them, and just need minor adjustment. So now I am going to have to remove the payments (write them all down manually), write down all the invoices that are broken, recreate them all manually, and re-apply payments?
How about your team just fixes this critical bug rather than telling your customers to suck it up and mess around.
EOFY is a great time to switch to a different accounting platform. I hear that Xero is not a nightmare like MYOB.
Well done