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IMS Partner Payroll - ESCT Report crashes when prints.

Valued Partner Will_Focus
533 Posts
Valued Partner
New Zealand
Will_Focus
Valued Partner

533Posts

69Kudos

16Solutions

IMS Partner Payroll - ESCT Report crashes when prints.

Having solved my other problem with Printing (Thanks IMS Support), I now have problem the client actually cares about:

 

Running the ESCT screen, the print options cause a crash.  I've worked around it for now by suggesting that they take a screenshot of the report, and then print the screenshot, but any ideas what is causing the error messages?/How to properly solve them?

 

Some screenshots below:

 

IMS_1.pngIMS_2.pngIMS_3.png

1 REPLY
Valued Partner Will_Focus
533 Posts
Valued Partner
New Zealand
Will_Focus
Valued Partner

533Posts

69Kudos

16Solutions

Re: IMS Partner Payroll - ESCT Report crashes when prints.

So minor update for anyone looking at this:

Advice from IMS Support appeared to be "that happens sometimes in that screen, save to PDF instead"

So I have no idea what actually causes the error, how often it theoretically happens, or how to properly resolve it.  But good to know that my workaround (screenshot or PDF) Is the advised fix from MYOB.

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