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My PC crashed and had to be rebuilt which meant I had to reload the MYOB payroll and Account Right programes and restore the data from backup.
All was going okay until I had to re setup the link between the payroll and accounting. When this was done it deleted all my GL codes that I had loaded against the departments in payroll meaning that I can no longer post journals from payroll to the accounting. Is there a way of getting these back or do I have to manually re-enter them all again????
Thanks for your help
Hmmm - does that - most annoying. You will need to link to link ALL the department/cost centres to a GL code again. You can reduce this by marking the department/cost centre as no longer used if it is old.
Hi I have reset up all the GL codes and the payroll system tells me it has posted the journal into the accounting system but it does not appear in the accounting system???
Did you check all dates for the general journal. I find that it posts on the current date rather than the pay week ended date.
So then I would question whether it is going into the correct data file? Check in Tools Options that you are connected to the correct data file.
Arh looks like there are now two data files. How do I get rid of the one that I don't want? Have now connected to the correct one and journals all working thanks
Great to hear that @jenniek's consistent followup had helped you find the correct file and the journals are working fine.
With the query to delete the data file, I would recommend you to see the details of the file to see when was the file used last "Date Modified". Once you figure out which file needs to be deleted locate the file and delete it from your computer.
Assuming you have two data files for AccountRight you need to locate the file stored at the following location:
C:\Users\yourname\Documents\MYOB\My AccountRight Files
Once you have located the file you can delete it.
Let us know how you go as we are happy to help you further.