Banking: Emailing Receipt option
It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper. (The email remittance feature works great so why not have an email receipts option too.) Thanks110KViews586likes357CommentsSales: In Tray - attach documents
I have seen the in tray for purchases and ask if there are any plans to add an in tray to the sales invoice side. It would be very helpful to us as a solar installation company to store all compliance and design pdfs with the installation sale record, so that over time we when we re-visit the sale record we can find all of that in one place. 'In tray for Sales?"82KViews505likes287CommentsOnline Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi5.7KViews38likes76CommentsSales: Include SWIFT code for how to pay
Currently, the direct deposit details in the How to Pay Details window excludes a field for SWIFT code or a text box for bank's address. I send many international invoices that my international clients pay via international transfer. They require these details on their invoices. Is this in the pipeline? "SWIFT code required for international invoices"8.5KViews10likes18CommentsSales: Ability to add multiple salespeople
My employer would like to make a note of which employees worked on particular invoiced jobs. Sometimes they work in pairs or three at a time. He does not do time billing or anything like that. It is purely so if he needs to query a job in the future (a complaint for example) he can see easily which employees worked on that particular job. It would be good if he could select more than one employee for "Salesperson". Thanks. "Sale with Multiple Salespersons displayed on invoice - without timebilling"2.7KViews4likes3CommentsSales: Use of bold, italics or colour when entering a sale
I WOULD LIKE TO KNOW IF IT POSSIBLE TO USE BOLD, ITALIC OR COLOUR ON CERTAIN ENTRIES ON A SERVICE INVOICE? I DO NOTWANT TO CHANGE MY CUSTOMISED FORM, BECAUSE IT DOES NOT APPLY TO EVERY INVOICE I ENTER AND THAT WOULD JUST BE MORE WORK!! IT WOULD BE NICE IF THERE WAS SOME KIND OF TOOLBAR WHICH INCLUDED THESE OPTIONS INSTEAD OF HAVING TO CUSTOMISE FORMS! ANY IDEAS??? "CAN YOU USE BOLD, ITALIC OR COLOUR WHEN ENTERING SERVICE INVOICE"29KViews29likes68CommentsTemplates: Multiple templates
At the moment we have to raise 2 lots of invoices in MYOB. For one part of the busness that uses another logo and template we raise it in MYOB for our records, but then need to duplicate it in another programand then send it. It would be good if MYOB allowed you toset up 2 templates (one for each type of business/logo) and then when raising and sending the invoice allow you to choose the template you wish to send it with. While we like MYOB we are at the point where we think it will be easy to go back to our previous system as this doubles the amount of time we spend on one side of the business adminisration ofinvoicing. Would save a lot of work. "1 business name, 2 different logos - 2 invoice templates"26KViews84likes61CommentsSales: Notes to customer increase character limit
Hi, Would it be possible to have more room available in the notes section? I run a Mechanical workshop and some of the "stories" I need to write about the work carried out is long winded. I'd like more room to be able to have the complete write up on the customers invoice instead of attaching a seperate piece of paper to their invoice. Your consideration is much appreciated. Chris "More room"6KViews15likes10CommentsOnline Payments: Ability to select which payment methods are on offered
Currently there is only the option to choose an online payment to include bPay, Visa or Mastercard. We therefore can't use this as we don't accept credit cards. However we would like to be able to email our clients their invoice with the direct payment option for bPay. It seems very strange that we can not chose to have one and not the other! Currently we must choose whether we want to have online payments or not. We should be able to chose WHICH online payments we would like to activate. We have rather large invoices and having to wear 1.8% surcharge of these credit card transactions would destroy us. "Option to choose either bPay AND Credit card payments OR neither OR both"4KViews28likes20Comments