Chomp
Experienced Cover User
Joined 11 years ago
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Re: Super clearing house Delayed payment & processing
Thanks SamaraM, however I have today recived an email from that super fund, please see below a portion of the letter - as I only use MYOB and your clearing house i'm not sure why a mistake like this can be made Once agian I use this to make my life easier, however this is the 2nd time with Super Clearing house has made a mistake or MYOB since Feb after the double payments Thank you for your contribution payment of $XXX.XX received at Cbus on 2 May 2022. Unfortunately, we are unable to allocate the payment to your employees’ accounts because we have not received sufficient information or we are unable to locate your contribution return. To allocate the payment to your employees’ accounts we require the following information: Ÿ your Employer number for the fund Ÿ the period of time the payment covers Ÿ the full name and date of birth of each of the employees for which the payment applies Ÿ the membership number of each of those employees Ÿ the number of weeks and the amount for each employee. Please provide us with a copy of the contribution return in relation to this payment within 10 business days from the date of this email to enable us to complete the transaction.669Views0likes1CommentSuper clearing house Delayed payment & processing
Hi I have just had a call from one of the employess super fund (CBUS) stating that MYOB super clearing house has not sent through a payment made by my on 27/04, they have also recived limtied infomation about the employess super payments. Super Choice (myob clearing house) made the deduction on 28/04 from our bank account. MYOB is still showing as Payment processing, and CBUS have no funds and limtied infomation in the file for how much each employess super has been paid. What is happing with this new super clearing house? First the double payments now this, I use a clearing house and MYOB to make life eaiser ... this is not easy746Views0likes3Comments