WhitmanHolmes
Experienced Cover User
Joined 11 years ago
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Re: Card File Bank Detail Error
Thanks for your email. I have checked the suppliers bank details and can confirm the set up is correct. MYOB automatically put a "-" in the BSB. NAB showed me where the break in the line code was in the NAB.ABA file and attempted to help me fix the incorrect spacing. This didn't work. At this stage I have no payments for this supplier for my next pay run so I'm unable to do a dummy run to show the break. I'm not familiar with MOCA and found myself stuck in a loop trying to find MYOB support before I came to the community page.43Views0likes0CommentsCard File Bank Detail Error
I have recently added a new supplier. The way their bank details format in the NAB.ABA file is wrong and the file gets rejected every time I use NAB Connect platform to upload a payment file. They are set up the same as every other supplier. I contacted NAB, they have advised the issue is in the formatting and I need MYOB to look into it. When I remove the supplier from the payment batch the payment goes through without issue. When I make payment for this supplier via online banking there is no issue with their details and the payment is received. Please help me with the formatting issue as I don't want to have to do 2 separate payments when processing a payrun.79Views0likes4Comments