Ganeinu
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Joined 10 years ago
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Corrupt Employee Card
I have run a TANDA export to MYOB and one employee failed - I have gone into MYOB and the employee file is corrupt and the system shuts down when I try to go into that employee. It doesn't do it for other employees. Can someone please run the script to fix this. Here is the errorlog AccountRight Application Error Report ===================================== Application Version: 2024.2.1.3 Application File Version: 2024.2.1.3 Incident Id: a259c99a-4a8d-45e5-bff6-0551079a9373 Time: Monday, 25 March 2024 11:54:42 AM Code: Unknown (0) Message: (Unknown): ShowUIView(CardDetail,...,...) Stack Trace ---------------------------------------- 1 : MYOB.Huxley.API.HuxleyApplicationException ---------------------------------------- MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(CardDetail,...,...) ---> MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 3092 at mscorlib!0x0600586c!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at mscorlib!0x06005877!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3 at Huxley.Service.Gateway!0x06001a2d!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments) at Huxley.Service.Proxy!0x06000339!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0 at Huxley.UI.Decorators!0x06002af5!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54 at Huxley.UI.Model!0x0600405f!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass7_0.<GetContainerObjectByType>b__0() +0x0 at Huxley.UI.Model!0x06003adc!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60 at Huxley.UI.Model!0x06003845!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34 at Huxley.UI.Controllers!0x060021de!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0 at Huxley.UI.Controllers!0x0600117d!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33 at Huxley.UI.Forms!0x06001bcc!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63 at Huxley.UI.Forms!0x060026c8!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9 at Huxley.UI.Forms!0x06002721!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228 at Huxley.UI.Forms!0x0600271d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa at Huxley.UI.Forms!0x0600235a!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122 at Huxley.UI.Framework!0x06000175!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88 at Huxley.UI.Framework!0x06000174!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a --- End of inner exception stack trace --- at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3 at Huxley.UI.Forms!0x06001a6e!MYOB.Huxley.UI.Forms.Cards.CardsGrid.OnCustomNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, BeginNotificationRefreshMethod refreshMethod) +0x0 at Huxley.UI.Forms!0x060026dd!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.RaiseNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, Boolean causeRefresh) +0x33 at Huxley.UI.Forms!0x06001aa4!MYOB.Huxley.UI.Forms.Cards.CardsGrid.LaunchDetail(UICardSummary editCard) +0x3b at Huxley.UI.Forms!0x06001a7a!MYOB.Huxley.UI.Forms.Cards.CardsGrid.grdvCardsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x16 at Huxley.UI.Controls!0x0600047e!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x21 at Huxley.UI.Controls!0x060004a2!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_Click(Object sender, EventArgs e) +0xe8 at DevExpress.XtraGrid.v17.1!0x060004a5!DevExpress.XtraGrid.Views.Base.BaseView.RaiseClick(EventArgs e) +0x19 at DevExpress.XtraGrid.v17.1!0x06000117!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnClick(MouseEventArgs ev) +0x7 at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x8e at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22 at DevExpress.XtraGrid.v17.1!0x0600216d!DevExpress.XtraGrid.GridControl.OnClick(EventArgs ev) +0x33 at System.Windows.Forms!0x06000f04!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0xf2 at System.Windows.Forms!0x06000f14!System.Windows.Forms.Control.WndProc(Message& m) +0x49f at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67 at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb at System.Windows.Forms!0x0600572a!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0 at System.Windows.Forms!0x0600572d!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e at System.Windows.Forms!0x06002df3!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25 ========== MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1 MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1 MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1 MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:c1a55a0db83f4aa69e7696034a1118e4; A:1 MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:ca56ab238f8f4935bf40e5e37732ee02; A:1 MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:20971d0ee6c140cdb9cbe7614dd6ff4c; A:1 MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:9de0d53070f44330931b26ea439b4a8b; A:1 MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3e84abe4f4af413d9bb6b35a2677b0c6; A:1 MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:221a66c1577647d988c8d366fb1b6d68; A:1 MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:bbf1a4d2e9d7487f89246e39f6b32372; A:1 MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:0a743ceb90de4e88b2e27504d37e8f35; A:1 MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:7dc184f4902d4b6fa44f3e6eaeed3dfe; A:2 MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:543c9eec2a3d4078aab81f89e0020776; A:1 ---------------------------------------- 2 : MYOB.Huxley.API.HuxleyApplicationException ---------------------------------------- MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 3092 at mscorlib!0x0600586c!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at mscorlib!0x06005877!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3 at Huxley.Service.Gateway!0x06001a2d!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments) at Huxley.Service.Proxy!0x06000339!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0 at Huxley.UI.Decorators!0x06002af5!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54 at Huxley.UI.Model!0x0600405f!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass7_0.<GetContainerObjectByType>b__0() +0x0 at Huxley.UI.Model!0x06003adc!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60 at Huxley.UI.Model!0x06003845!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34 at Huxley.UI.Controllers!0x060021de!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0 at Huxley.UI.Controllers!0x0600117d!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33 at Huxley.UI.Forms!0x06001bcc!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63 at Huxley.UI.Forms!0x060026c8!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9 at Huxley.UI.Forms!0x06002721!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228 at Huxley.UI.Forms!0x0600271d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa at Huxley.UI.Forms!0x0600235a!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122 at Huxley.UI.Framework!0x06000175!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88 at Huxley.UI.Framework!0x06000174!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a ========== MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:c1a55a0db83f4aa69e7696034a1118e4; A:1 MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:ca56ab238f8f4935bf40e5e37732ee02; A:1 MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:20971d0ee6c140cdb9cbe7614dd6ff4c; A:1 MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3e84abe4f4af413d9bb6b35a2677b0c6; A:1 MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:221a66c1577647d988c8d366fb1b6d68; A:1 MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:bbf1a4d2e9d7487f89246e39f6b32372; A:1 MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2024.2.1.3, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:0a743ceb90de4e88b2e27504d37e8f35; A:1 MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:7dc184f4902d4b6fa44f3e6eaeed3dfe; A:2 Thank you.99Views0likes1CommentRe: Payables Reconciliation and Trial Balance Incorrect
Hi Samara Thanks for replying. I followed the cache clearing info. I didn't find version numbers there, but I did find a current file with a cache directory. I deleted it, logged back in and the offending invoice is still in the report. Here is the Trial Balance which shows the total from the Payables report attached previously. The last 4 digits of the licence are 7159486Views0likes3CommentsRe: Payables Reconciliation and Trial Balance Incorrect
Last week I posted that an invoice has appeared in our previous financial year reports (Trial balance, Payables Reconciliation and Summary) dated January this year. Someone contacted me with a possible solution, however I cannot find that response and would like to make contact and still have the issue. Please reach out if you know how to fix this issue. Our auditors are very concerned. Thanks472Views0likes0Comments