sironmonger
Experienced Cover User
Joined 11 years ago
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Returned payments
I had a number of payments which were returned to me by the bank due to incorrect bank details-they were part of a number of electronic batch payments. I did not realise the client they were for so I placed them all in an account that I called "unable to reconcile" so that I could reconcile my bank account. I now need to use these funds to pay the client now that I have the correct bank details. However I do not know how to go about this? I have reversed the bank transaction but I am totally unsure how to go about redoing the payment using the funds from the account I created? Once I have done that I do not know how to deal with the bank transactions I had to reverse that are now all sitting in my prepare bank transactions?