ContributionsMost RecentMost LikesSolutionsSETTLE RETURNS & CREDITS - CATEGORIES Hi, Having an issue with the settle returns and credits where the invoice that I want to apply the credit to doesn't show up. I have had a look at the notes and found it has something to do with categories. I haven't had this issue before until recently. I have tried deleting the category from the original invoice but that doesn't seem to work. Look forward to some help on this. Regards Jacki CREDIT NOTE ON SALE Hi Having problems since the new update applying a credit note on the returns and credits the original invoice isn't showing and you can't apply the credit. Any ideas never had this problem before. Thank you in advance. Jacki SolvedRe: PAYROLL CHEQUE ACCOCUNT CREDIT Thank you Tracey INVOICE - CLIENT ROUNDING OFF THE TOTAL AMOUNT Hi, Lately we are having a lot of clients rounding off their invoice. So if the invoice is $100.17 they will send an EFT payment for $100.20. Can you please advise how I should deal with the credit. We may not do work for these clients for a year or more Thanking you in advance. Regards Jacki Re: PAYROLL CHEQUE ACCOCUNT CREDIT Thank you Tracey. To reverse the pay does it matter that this was done back in October I haven't had to reverse a pay too many times. Regards Jacki Re: PAYROLL CHEQUE ACCOCUNT CREDIT Hi Tracey, thank you for responding to my question. On the balance sheet is $1.00 in credit. Yes I underpaid $1.00 on the original pay - Payroll $654.66 - Spend Money $653.66 The next pay I paid the extra $1.00 - Payroll $622.03 - Spend Money $622.03 Regards Jacki PAYROLL CHEQUE ACCOCUNT CREDIT Hi, I have a credit of $1.00 in the payroll cheque account. I under paid by the $1.00 one week and matched the bank feeds and then the following week paid an additional $1.00. How can I clear this $1.00 credit. Look forward to your help. Regards Jacki SolvedCREDIT NOTE ON SALE Hi, We have a $8 credit for a client which is an old invoice from July 2020. We have been chasing our client to refund the money and finally got in touch & he told us to buy a beer. I have the money sitting in the returns and credits and no further works in the future have been booked in. What is the best way to deal with this. Thanking in advance for your help. Regards Jacki SolvedLeave entitlements in balance sheet are wrong Hi, my balance sheet isn't balancing for entitlements Can someone help me where do I start to find the error Regards Jacki SolvedPURCHASE RECONCILATION Hi, HELP I have noticed that there are purchases in open bills that are old 1 from December and remaining from March. When the bank feed for the credit card payment has come in the allocation hasn't been put against the right invoice. How is the best way to tackle this error. Do I have go back and unreconcile right back to December. It is messy. Wished I had picked this up earlier what the staff member had been doing. Thanking you in advance. Solved