WayneC
Experienced Partner
Joined 10 years ago
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Re: A problem occurred with processing this super payment. Please refresh the browser, check the details and try again.
We have several reports fo the same error from different clients. If MYOB casnt fix the problem quickly, need to send out a notification to let people know of the problem. The deadline for SGC payments to be received is fast approaching!43Views0likes0CommentsRe: Accepted an AccountRight invite but file does not appear in MYOB Practice
They may not have ticked the box to give you online administrator permission, or may not have invited you as an advisor. Either way, they should go into my.myob and add you as an online administrator. You need that permission for the file to appear in your dashboard.Re: Accepted an AccountRight invite but file does not appear in MYOB Practice
It sound slike they have invited you as a file user and not as an administrator. Did the invite you received say you had access as a file user or administrator? If it is file user, then you will need to get them to add you as an online administrator in their my.myob.com.au account.Re: New starter
No short, simple answer to that question, as there are a few things you need to attend to when starting out. MYOB Academy has some good resources to cover most bases. The Getting Stated thread would be a good place to start https://academy.myob.com/course/view.php?id=387652Views0likes0Comments