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Re: How do I delete a payment that is incorrectly recorded to invoice
Hello Earl_HD That solution DID NOT work for this transaction. Very disappointing that all the information directs you to do this and it did not work. I could find no other information online directing me to what I needed to do with this transaction. I finally had one of MYOB support people do a remote session and they advised that solution to edit the payment would not work as the invoice was a closed invoice and the ONLY solutions was to reverse the entire invoice and enter it again.1.2KViews0likes2CommentsRe: How do I delete a payment that is incorrectly recorded to invoice
Hi Julie_A_C gavin12345 Thanks for your help. None of these worked. I ended up calling support and was advised due to it being a closed invoice the entire invoice needed to be reversed and entered again. Previously I have had no issue with deleting incorrect payments on orders invoices or closed sales. Not sure what upgrade this was changed but it is a messy solution to fixing a small error.1.1KViews0likes6CommentsHow do I delete a payment that is incorrectly recorded to invoice
I have assigned a payment that is incorrect and wish to delete it. I have checked my security tab and I DO NOT have the transactions can't be changed ticked. Why is it not allowing me to edit and delete the transaction?Solved1.7KViews0likes14Comments