SOF
2 years agoContributing Cover User
How do I delete a payment that is incorrectly recorded to invoice
I have assigned a payment that is incorrect and wish to delete it. I have checked my security tab and I DO NOT have the transactions can't be changed ticked.
Why is it not allowing me to edit and delete the transaction?
Hello Earl_HD
That solution DID NOT work for this transaction. Very disappointing that all the information directs you to do this and it did not work. I could find no other information online directing me to what I needed to do with this transaction. I finally had one of MYOB support people do a remote session and they advised that solution to edit the payment would not work as the invoice was a closed invoice and the ONLY solutions was to reverse the entire invoice and enter it again.