Linda30
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Joined 9 years ago
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Employee Card File - Payroll Info Conflict/ Anomaly
Hi there I have just completed the last payroll for FY 23 and noted one employee didnt have the standard fortnight hours automatically come up, so I manually entered 76 hours and made a note to go into standard pay when I had finished my payrun to fix the employee file. I went into employee card, payroll details, standard pay and to my surprise the pay frequency states weekly but the 76 hours are correct? I have manually put 76 hours into the base hourly/payslip calc to see what would happen. I then went and checked to ensure fortnightly pays had been checked in the wages tab and it indeed has. I went back and it was fixed in the standard pay tab, so I exited. I was trying to show someone what had occured and went back into the same employee card to find once again it had defaulted to the word weekly ? This is not the first payrun for this employee, he has been with us for a couple of months and I have never experienced this before. So my next step will be to ensure he has had the correct tax taken out but can some Myob Guru explain this "glitch" and fix it please? Or at least assure me this will no way impact on my end of fiancial year payrun, being that was the last payrun for our business this FY I have attached a pdf with 2 screenshots showing weekly and fortnightly anomalies from the same employee. Now as I am about to hit POST - I have been made aware that weekly is coming up on all emlopyee cards in the standard pay tab......................... Advice please?223Views0likes1CommentRe: AccountRight 2016.2.2 now available
HI EllisElec I was hesitant as well but I did not lose any of my files - just follow the unistall instructions as given above - i m not sure but maybe you should try just uninstalling server2..1 first as the update appears to relate to this. (Hi @lyndor, it sounds like you're using AccountRight Server Edition 2016.2.0 or 2016.2.1. For this release you need to uninstall your existing AccountRight 2016.2 software. Please see my response to @chrismckenna84 above for more information.) Good luck!22KViews3likes0CommentsRe: AccountRight 2016.2.2 now available
Hi there I am running 2016.2.1 no mention of it being a server edition. I am unable to update and being prompted to uninstall and reinstall. We had a lot of problems installing MYOB when we transitioned to the cloud - I recall a different email address registered with MYOB intitally and someone had to call us and fix something your end for us to be able to access. To say the least I am very hesitant to unistall and try the reinstall especially as there is no mention of us having a server edition and I do not want to lose or comprimise our accounts. If i do have to complete unistall and reinstall - can someone be available immediately in case it goes pear shaped ? I only work part-time and last time I needed support it took days. regards Linda33KViews0likes0Comments