dfoozle
Experienced User
Joined 8 years ago
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Re: Pay Super duplicate error - unable to pay
This is not suitable - the staff member has a gap of over three years in employment and is now a short term casual as opposed to a full-time permanent. I do not want any details from her prior employment being mixed with the new employment. This should not be such a difficult problem.59Views0likes3CommentsPay Super duplicate error - unable to pay
Hi, An full time employee left the company and has returned as a a casual years later. So, I created a new employee record for them. They still had the same super number. The error message that an employee has the same super number occurred. I can't pay their super through the clearing house. I had previously 1. Changed the name on the old card 2. Made the old card inactive Since then I have Changed the Super number on the old card Made the old card active and then inactive I have done this both online and on the desktop version of Accountright Plus Nothing I have done has managed to get through this error message. What do I have to do to get Accountright to process the super for the new card?77Views0likes5Comments