Haire
Experienced Cover User
Joined 8 years ago
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Re: Secure Invoicing
I emailed feedback@myob.com and received an exemption overnight. Very easy, just email MYOB the following, it worked for us. Don't forget to add your MYOB ID or Serial Number "We are writing to request that MYOB exempt us from the recently introduced "secure invoicing" feature. We believe the information you are requesting will be in breach of your obligations as a financial services provider to retain the minimum personal and business data necessary regarding our company We are paying for a subscription that was intended to allow us to invoice our customers directly, and we are no longer able to do this. We must send our invoices for manual processing. If you are unable to exempt us, we will be lodging a case with AFCA Looking forward to your favourable decision"191Views1like6CommentsRe: Secure Invoicing
I emailed feedback@myob.com and received an exemption overnight. Very easy, just email MYOB the following, it worked for us. Don't forget to add your MYOB ID or Serial Number "We are writing to request that MYOB exempt us from the recently introduced "secure invoicing" feature. We believe the information you are requesting will be in breach of your obligations as a financial services provider to retain the minimum personal and business data necessary regarding our company We are paying for a subscription that was intended to allow us to invoice our customers directly, and we are no longer able to do this. We must send our invoices for manual processing. If you are unable to exempt us, we will be lodging a case with AFCA Looking forward to your favourable decision"10Views0likes0CommentsRe: Secure Invoicing
I read the link, it appears to let you turn off payment options for any new invoices. Can you please confirm if I did "turn online payments off by default" that I would NOT be charged any fees when my invoices are paid by our customers (new and old invoices)? What happens to old invoices if I were to resend them, would they have the payment option attached? And, would that attract the 1.8% fee none of us want to pay (or any other fee)236Views0likes4Comments