shaz3009
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Joined 7 years ago
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Customer Deposits for online payments
Now that there is online payments, I'm getting a lot of customers getting upset that I keep sending them invoices for the full amount when I only require 40% deposit. They are unable to change the amount when the invoice is sent, they don't want to transfer the amount straight into my account or call me to pay over the phone, they want to be able to use the online payment option and do a straight transfer but how do i send invoices/quotes with just the deposit amount? Thank you224Views0likes0CommentsPDF Attachment for Invoices
According to a thread dated back from 2020, this issue was resolved beginning of this year yet I am unable to send PDF copies with my invoices sent from AccountRight. I have emailed myself countless different invoices and have played around with settings to see if I can get the PDF attached but as per file attached, there is no PDF copy within the body of this email.Solved904Views0likes2CommentsStatement showing incorrect balance
I have sent through February 2022 statements to my customers and one, in particular, asked for invoice copies for all the overdue invoices but their account was up to date as per 30-day terms. The statement shows a much larger balance whereas the aged receivable is the correct balance. How do I fix this as this has happened before with other customers? Thank youSolved351Views0likes1Comment