Craig_RD
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Joined 7 years ago
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Re: Unable to add user that was previously deleted
In the original question the user asks Im trying to add my accountant that was previously deleted, but i keep getting the message that the email address already exists. In the same way I am trying to re-use an generic email address for a user that was previously deleted. That user does not appear on any list of users even when I select every status possible on the list of users. I cant find where the original question is answered. I get the error message that the email address already exists and is attached to another user. Is it possible to reallocate an email address once the user profile originally associated with that email address is deleted? The second question is that the 2 factor identification links that user id to a mobile phone number. How can we change the 2 factor id so that it looks to a new mobile number? Thanks119Views0likes3Comments