Ryan_B
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Joined 7 years ago
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Re: Emails being sent as plain text
sure thing - Im pretty sure it was from here https://www.msoutlook.info/question/883 this specifically (all items needed to be implemented) Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<version>\Outlook\Security Value name: AdminSecurityMode Value type: REG_DWORD Value: 3 Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<version>\Outlook\Security Value name: PromptOOMSend Value name: PromptOOMAddressBookAccess Value name: PromptOOMAddressInformationAccess Value name: PromptOOMMeetingTaskRequestResponse Value name: PromptOOMSaveAs Value name: PromptOOMFormulaAccess Value name: PromptSimpleMAPISend Value name: PromptSimpleMAPINameResolve Value name: PromptSimpleMAPIOpenMessage Value type: REG_DWORD Value: 2402Views0likes0CommentsRe: Emails being sent as plain text
Hi hes_bruce , I actually solved that without any third party applications. (we have also used the old Click Yes back in the day) The solution was a registry tweak. However no solution forthcoming for this main issue of plain text, no signature emails as yet.458Views0likes2CommentsRe: Emails being sent as plain text
Hello Tracey_H , As Kraziel mentioned, our environments havent changed, MYOB has just stopped sending emails in the fashion it used to in these environments. Eg. previously you would "see" the Outlook integration occur, eg MYOB creating a new email and sending it, but now I am not seeing this, as if the sending process is happening in the background as opposed to in the foreground. I think something fundemental has changed with the process in a recent update. Eg I also started to get the Outlook automation prompt 'a program is trying to send email on your behalf' and you have to click 'ok' where as we were not seeing this before.872Views0likes4CommentsEmails being sent as plain text
I have a Windows 2019 Standard Remote Desktop environment, with MS Office 2019 and Accountright Server 2022.9 Im not sure if its just since the last update, but more often than not any emails sent from myob are now going as plain text (not HTML) and are missing the normal signature etc. I think previously you'd see Outlook pop up or a window flash as myob was creating and sending the email, but we're not seeing that now. I have tried reinstalling MYOB and checked the OS and MS Office are up to date, not sure what else to try or look for. MYOB support can you please advise? thanks1.1KViews1like12Comments