Fiona_WS
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Joined 7 years ago
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Unable to upgrade (Multicurrency) from AccountRight V19.16 premier to AccountRight Live
Dear Support, We use AccountRight V19.16 Premier - multicurrency and are trying to move to MYOB Live AccountRight. During the upload, error message came back saying the file is not supported. Can we have your advice please to identify what blocks the file from upgraded. - Only itme and service layouts are used for purchases. - Only item and service layouts are used for sales - Not aware of any consolidated tax code in use. "PCS" is used for all overseas purchase with 0% rate. There is no indication this is a consolidated tax code. - No luxury car tax code used. Interest in foreign currency is recorded to an Other Income account for all interest received, using the Receive Money function in Banking. Is this be the reason why the file can't be supported? Account type: Other Income. Please provide guidance. Kind regards, SallySolvedpurchases entered using service layout not showing in the General Ledger[Detail] report
Some of the purchases were posted using service layout to purchase account. When I run General Ledger [Detail] report for this purchase account, these purchases are not listed, it only lists the entries that used Item Layout. Why is this so and how can I get these entries included please. Kind regards, SallySolved417Views0likes1Comment