Trish_Lee
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Joined 18 years ago
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Re: Server Edition 2025.1 Upgrade Issue - 404 Error
Hi Thanks to Tana from the API Support Team, the 404 issue has been resolved for our Client. This is the reply that we received via our support ticket in case it is useful for anyone that comes across this issue. It sounds like the upgrade may have cleared the Config file, here are instructions on finding and editing that: Changing the local API config file – Support for the MYOB family of SME product APIs I would say the addresses have been returned to default and the system can no longer find the files. Let me know if this helps Kind regards Tana API Integration Analyst Trish :-)77Views0likes0CommentsServer Edition 2025.1 Upgrade Issue - 404 Error
Hi, I have a long term client that is using the MYOBAccountRight Server Edition. The Server Edition upgraded from version 2024.11 to 2025.1 last Friday. AccountRight is still working correctly for all Client logins. When they run our ARScan 2 app, they click on: Open Network Libraries The list of files are there, if they click on the upgraded file: xxxxx 2025.1 then they get the 404 error, Not found. If they click on the xxxx 2024.11 file it opens correctly. Any help would be appreciated. Thanks TrishSolved90Views0likes1CommentUpdate on 3rd Party App error connecting to MYOB AccountRight.
HI All, Like most of you the last month has certainly been a rocky road. Over a hundred of our users were affected and it took almost 3 weeks to get a stable version that we could release to our clients and then another week to upgrade all our clients to the new version. We have been quite fortunate as our client base on the main part were so understanding and preferred to wait until we had a solid working update. As a company, we were not aware of the underlying browser issue in the development software that we use for our app and even though this in the end was not the complete problem, we felt that if not now, then in the future it could or would become a serious underlying issue. Because of this, we took the path to change and implement the WebView2 component, to somewhat future proof this aspect of our app. I wanted to personally thank Steve_PP for the help with implementing the changes as he was so generous with his code, that saved us so much time and allowed us to not go chasing around for what we need to look at. I also wanted to thank Tana from API Support and William from MYOB for the assistance that they gave. Hopefully, moving forward, MYOB are now aware of what a major impact a change that was made to AccountRight, with no warning to the 3rd Party app developers, could cause such a catastrophic effect on so many small, medium and large business that use 3rd party apps on a daily basis with their MYOB AccountRight system. Perhaps in the future, prior notice of changes could be more visible to 3rd Party developers to avoid this major issue. Once again, thanks to all the others in this forum for their support and assistance during this very distressing month. Thanks Trish155Views0likes2CommentsRe: Error Connecting Windows App to MYOB
Hi Mike_MYOB I also would like to highlight the brilliant support from Steve_PP who was amazingly generous with providing source code that enable us to complete the changes for our app. The developers on this forum, who have provided their knowledge to assist others is what a really good community is about. Thanks Trish71Views0likes0CommentsRe: C# WebBrowser -> WebView2 solution
Hi Steve_PP It is all working ok as we don't have a new app and are using the SDK. We are just investigating what other WebView files we need to include for the client installation and then we should be good to go with updating our clients which will be an enormous relief. You have been extremely generous, and I cannot thank you enough. Trish362Views2likes0Comments