Beancounterdr
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Joined 5 years ago
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Re: Importing Timesheet, change in format
Hi I have been importing into the Web Browser, for the past 2 pay periods. I import timesheets from an external software provider. Doing it on Desktop version, you get a choice of importing data separatedby: commas or tabs, then choice of the first line of the file contains headers or Labels or Data. Then choice of Match cards using, options given. So we were importing them with data separated by Commas, all good, quick and easy. However when you import to the Web browser, it is separated by Tabs, so requires using a sample timesheet from Myob link and copying and pasting each column of information across. Once you have completed all that, you can finally import the timesheet. A simple change on Myob end has caused drama. If there wasn't an issue with the unfixed error code CMN.ATO.PAYEVNTEMP.000389, in STP phase 2, I could have just continued importing on the desktop. I know suggestions have been made that just push it through with the error code and report it later. However in Phase 2 it actually won't let you record once the error code comes up. So until I am notified that the error code is fixed, I won't try it again, as it means re doing work again, very frustrating and time-consuming. Will there be a notice on the forum or by email when this is fixed? Regards461Views0likes1CommentImporting Timesheet, change in format
Hi I have been affected by the Error Code CMN.ATO.PAYEVNTEMP.000389, due to having 2 employees doing salary sacrifice. First fortnight, I overcame by contacting employees and not doing SS for one fortnight. On the next fortnight, I decided to put the wages into web browser, as suggested by Myob phone call. However when I went to import my timesheets from external software, discovered that Myob has changed the criteria/format for import. This resulted in needing to do copy and paste into a spreadsheet to be able to import, about 40 minutes work over video conferencing with patient software provider of timesheet program. Today is my next fortnight and the error is still not fixed. Can anyone tell me, if you were to import the timesheet, the normal way, not web browser, would you be able to access it through web browser in suitable format? Or are we required to re do the timesheet into a spreadsheet, as per Myob support notes. And is this the way it will be permanantly?? or will Myob give the alternative format to import, like previous importing of timesheets. Would appreciate some help on this one please.513Views0likes3CommentsBank Feed Error Message
Hi, I recently started using bank feeds in Accountright. Currently enter daily tills into "Receive Money". All Debtors are handled through separate POS. So when debtor payments are made directly into the bank account, they are rung through the till/POS and entered at the end of the receive money transaction with the daily banking. This means there may be several payments in each daily Receive Money transaction, using the bank account code. Sample redacted transaction attached. Bank feeds recognises and wants to match the transaction beautifully, but then this error message comes up, screenshot attached. Then I can press refresh as often as I like, but it won't accept, match & approve the transaction. It is so frustrating as matching would really help. So is there a limit of 1 payment per transaction for approval and can this be adjusted in some way? I did try using the undeposited funds menu, but that really means a lot of double entry and it is far quicker to just forget bank feeds and enter as I did before., which would be pretty sad. I hope someone is aware of a better solution for this one, please let me know.436Views0likes2Comments