RuthCO
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Joined 5 years ago
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Re: Enhanced security measures are live - Update 20/11 *Edit 21/11/24
In our business when we walk away from our desks we lock our computers .... given that we use MULTIPLE databases can you imagine the time wasted having to log back into ALL the different databases when we return to our desks? .... we consider locking our computers covers the security of ALL our databases ..... it's soooo simple .... In regards to this "multi factor authentication for inactivity" we don't want it ... and you are just NOT LISTENING TO US.... MYOB you keep saying and I quote "...... we want to provide industry best practice security for all of our customers!" ..... FIRSTLY ..... "want to" is not "have to" ..... and I have not read one customer reply saying thank you for making our lives so much busier and for bogging us down in YOUR bureaucracy ....Re: Enhanced security measures are live - Update 20/11/24
2FA should be renamed 3FA because logging in each day is a 3 step process ..... 1. username, 2. password and 3. authentication .... After every 30 minutes of inactivity (by the way the ATO "would prefer" every 15 minutes! so that will be on the horizon!!) one has to follow a 2FA 1. username - fully type in the username (typically email address) because there is no "auto prediction" available .... and then 2. password... I have just had 2 major databases (one a Government database [we have an account with this database and have to sign in], the other financial) open on my desktop with no activity for 45 minutes with NO ACTIVITY (I put a timer on to be sure) and low and behold was NOT logged off 🤷♀️🤷♀️🤷♀️ can someone explain that please?Re: Enhanced security measures are live - Update 20/11/24
Hi Mike .... Yeah ... the nanny state at work!! .... ultimately it's all semantics ... we do not want this ADDED SECURITY ..... we would honestly be better going back to pen & paper .... this digital world is total BS ...... I also note it's interesting that we (MYOB customers) were not invited as stakeholders ... or even surveyed to ask what WE want/need or how these changes WILL impact our businesses ... I won't go down the rabbit hole of what the added STRESS does!!! .... our voices are being IGNORED .... pleased be assure Mike that this is NOT a personal attack on you .... BUT WE NEED SOMEONE TO HEAR OUR VOICE!!!Re: Enhanced security measures are live - Update 20/11/24
Hi Mike...... I am well aware of that fact that this will kick in for "inactivity" ..... it does not change a thing ..... my statement stands .... please create an OPTION such that we can OPT OUT of this new "security measure" .... our organization DOES NOT WANT TO BE FORCED INTO THIS PROCESS ... with thanksRe: Enhanced security measures are live - Update 20/11/24
Hi MYOB .... we were PERFECTLY happy with our security LOGIN previously .... in fact we LOVED being able to select a trust this login for 30 days"" option (it was taken away from us without consultation) ...... HATE the fact that we now have to authenticate each day!!!! ..... BUT TO HAVE TO SIGN BACK IN EVERY 30 MINUTES ..... NO .... NO..... NO..... PLEASE give us the option to OPT OUT OF THIS "SECURITY MEASURE"...... As MickyH75 has stated previously "It should be up to an organisation to set its own policies on security not you as the software provider. Please change it so that I as the company administrator can choose what level I want for my companies"" ........ we don't have time to scratch ourselves in our office ..... this is LUDICROUS and not democratic .... this is a deal breaker .... give us a choice PLEASE!!! sorry to be so dramatic .... BUT SERIOUSLY.....NO !!!
