Ekant
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Joined 5 years ago
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Re: Something went wrong error message in MYOB Business Pro payroll when attempting to submit STP pay run to ATO
Hi, Not yet, we have been processing in batches of 5-7 employees. It is a pain considering we do payroll for 55 employees weekly. It is really disappointing response so far from MYOB. Cheers, Ekant.707Views0likes0CommentsRe: Something went wrong error message in MYOB Business Pro payroll when attempting to submit STP pay run to ATO
Hi Sheela, Please note that this is not a solution (to process in batches of 5) it is just a band-aid solution. I have been getting this error message again this week, We cannot be processing payroll of 50 employees every week in batches, so please find a permanent fix to this issue? Regards, Ekant.847Views0likes8CommentsRe: Error when finalising payroll. Request ID: b45398b6-1fcb-4fad-a3cd-5eb546630170.
Hi Darren, Thank you for replying. I have tried below solution but it is still giving me the same error. Declarer and SBR reporting were all updated but still wont work. It doesnt allow me to progress further therefore i cant record the pays or send payslips to staff. Regards, Ekant.511Views0likes7CommentsError when finalising payroll. Request ID: b45398b6-1fcb-4fad-a3cd-5eb546630170.
Hi, I am trying to process my payroll and it is giving me the following error: "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: b45398b6-1fcb-4fad-a3cd-5eb546630170." I have refreshed my cache browser and have also changed browser to chrome from safari but it is still giving me this error since yesterday. I have also cancel the existing payrun and processed a new one but is still not working. Can someone please help? Regards, Ekant.633Views0likes9Comments