ContributionsMost RecentMost LikesSolutionsRe: Invoice Reminders not working Add my complaint too. What should be a simple matter of updating the customer record becomes having to open a browser, go to online MYOB, login, click on contacts, find the customer's contact and make the change there. Re: Invalid (negative) amount in Inventory Value Reconciliation report leading to error messages when recording purchase You're a legend, that sorted it thank you gavin12345 I did a +1 inventory adjustment for just over the negative value (by 23c), then a -1 adjustment to correct the quantity and value of -23c to get rid of the N/A and the inventory item is now back to zero. Will I need to tell my accountant, or are there any other adjustments I should make so ensure the accounts are in order relative to these adjustments? Re: Invalid (negative) amount in Inventory Value Reconciliation report leading to error messages when recording purchase Thank you Sean. The item in question has a "Quantity On Hand" of 0. Value is "N/A" and Average cost is "N/A" If I try and convert a Purchase Order containing this item from "Order" to "Bill", I get the error "Processing this purchase would leave the item FCEASY120 with a positive on handh quantity and a negative value in inventory". If I try to do an inventory adjustment to change the value of this item, I get the error "The value of your inventory may not be less than zero" and I cannot proceed further. If I run an inventory Value Reconciliation (suggested in a previous post from someone else) I find that for some reason, this item with 0 quantity has a negative inventory value. I don't know why it has a negative inventory value and I cannot make any changes to this item without MYOB throwing up some sort of error as described above. I look forward to your further suggestions. Invalid (negative) amount in Inventory Value Reconciliation report leading to error messages when recording purchase I have had trouble receiving items due to the error "This purchase would leave you with a positive quantity but negative value" error. I have discovered a negative inventory value against this item in the Inventory Value Reconciliation report, relating to a "Build Items" transaction in May 2023. As far as I can tell, this was done correctly with no "Out Of Balance" amount remaining. I need to clear this error in order to proceed with booking in stock. Can anyone assist? Re: Invoice Reminders not working Hannah, this is the workflow you are suggesting. 1. Open a browser 2. Navigate to: app.myob.com 3. Enter your email 4. Enter your password > extra: If you have not logged in for a while because you mainly use the PC software: Wait for the confirmation code via email. Enter the confirmation code before you can login 5. Navigate to Contacts > All contacts 6. Search for the contact you want to set invoice reminders 7. Click on "Reminder Settings" 8. Set the reminder settings as needed ... This is 8 steps (plus the extra delay in the confirmation email) that you have to take, merely to modify the reminder setting for a customer. This is very inefficient and a real waste of time for software that is supposed to be a way to SAVE time. Software we pay for - we would excuse the long delay in fixing these bugs if this was freeware, but this level of delay for paid software is a real disappointment. Please fix this soon! Re: Invoice Reminders not working A "workaround" is all well and good Hannah, but this isn't a new issue - it has been ongoing for quite some time. A workaround isn't a solution. Re: BANK FEED DELAY UPDATE: ANZ Bank Feeds came back for me yesterday afternoon (23/05) and are again updated as of this morning again. Re: BANK FEED DELAY Problem with ANZ here too, no bank feed transactions since Friday 19 May. Re: Invoice Reminders not working Add my voice to the discontent. I am paying $160/month and would expect software faults like this to be fixed promptly, rather then the extra task of logging in to the browser version and changing it there. When will this be fixed? It was first reported in November last year and is still ongoing. Re: A SECOND PAGE ON INVOICES HAS AUTOMATICALLY STARTED PRINTING SINCE RECENT UPDATE IN ACCOUNTRIGHT I have found that if you simple untick the "Online payments" option on the sales screen then the additional info doesn't print. Hopppefully that's a more convenient option for some people.