Invoice Reminders not working
Hi My invoice reminders isnt working and when I go into set up the screen is blank. Any help would appreciated
Forum Discussion
A warm welcome to Community Forum, jtagzadmin. Thank you for your correspondence.
The Invoice reminders that appear to be blank concern is already transferred to our dedicated team.
I feel sorry that you have this inconvenience.
As of now, what I can provide is the current workaround. Which is opening the AccountRight browser app.myob.com.
Go into Sales Settings > Reminders > Reminders Settings.
Regards,
Hannah
Hannah, this is the workflow you are suggesting.
1. Open a browser
2. Navigate to: app.myob.com
3. Enter your email
4. Enter your password
> extra: If you have not logged in for a while because you mainly use the PC software: Wait for the confirmation code via email. Enter the confirmation code before you can login
5. Navigate to Contacts > All contacts
6. Search for the contact you want to set invoice reminders
7. Click on "Reminder Settings"
8. Set the reminder settings as needed
... This is 8 steps (plus the extra delay in the confirmation email) that you have to take, merely to modify the reminder setting for a customer.
This is very inefficient and a real waste of time for software that is supposed to be a way to SAVE time. Software we pay for - we would excuse the long delay in fixing these bugs if this was freeware, but this level of delay for paid software is a real disappointment.
Please fix this soon!
