Forum Discussion

Naomi_251288's avatar
Naomi_251288
Cover User
29 days ago
Solved

Invoice Reminder setting

Hi there

 

I am having a same situation here, getting a grey screen after click on Invoice Reminders. Please give a clear instruction & fix the problem. Thank you

 

  • Doreen_P's avatar
    Doreen_P
    28 days ago

    Hi Naomi_251288,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're aware of an issue that results in some users only seeing a blank page when they click the Invoice Reminders button. We're working to fix this issue. Since this affects you, kindly can open your invoice reminders settings when you access your company file in a web browser - just click your business name > Sales settings > Reminders tab > Reminders settings button.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    28 days ago

    Hi Naomi_251288,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're aware of an issue that results in some users only seeing a blank page when they click the Invoice Reminders button. We're working to fix this issue. Since this affects you, kindly can open your invoice reminders settings when you access your company file in a web browser - just click your business name > Sales settings > Reminders tab > Reminders settings button.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen