ContributionsMost RecentMost LikesSolutionsRe: Superannuation - AccountRight Hi, We weren't aware that we would need to have version 2022.01 installed to access this but we have copied our MYOB file and upgraded the version. It then kicked anybody out that tried to log on to MYOB. Luckily we have an extremely talented IT guy whio went in and read the error log. This is where we found the licence issue being exceeded. He then found a fix on the forum from 2 years ago and that fixed the licence issue. When we log in now it seems to take us to the documents that need to be signed. As mentioned we only ran a test on our copied file. We will not be updating our file until Friday afternoon since it is the start of the month and very busy and it will need to be installed on each PC. We will try then but we will also need to deal with the funds that were returned to our bank for the first lot of processing that was accompanied by an email error. All up this has effected 450+ staff. I will confirm this is working on Monday morning after Friday's 2022.01 version install. Thanks Pamela STP and Empdupe We have noticed delays in the STP being reported to the ATO. We didn't realise that was an MYOB or ATO issue until my manager was on hold for 2 hours yesterday and it was mentioned in the holding annoucements. Can you advise when this will be resoved? We also have an issue with our Payroll reports not balancing to the Empdupe and then the Empdupe not balancing to the STP report. Is this due to the delays that are currently happening with STP submissions? Also can that impact the MYOB Payroll reports and the Empdupe file? Thank you Pamela Re: Superannuation - AccountRight Thank you Steven but we don’t have until April to pay as our contractors are paid on a monthly basis. What can we then do about this to enable our January super to be paid as it still comes up with the message asking for us to view the Product Disclosure and the Direct Debit? Superannuation - AccountRight Hi, we are trying to pay super. The Administrator has tried to log in to update Direct Debit and Disclosure Statement. The Administrator is also the bank account holder. Our AccountRight is server based and not online. We are having difficulty trying to see where the updates need to happen. Can you assist as superannuaiton was due on 10/2/22? Thank you Pamela