Daisy2021
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It would be good if the Invoice delivery status changes to "To be emailed" when a backorder/quote is converted into an invoice.
Backorders retain "Already Printed or Sent". When we bulk email the invoices each day these invoices get missed, eventually customers missing payment as they haven't received the invoice. It would be good if the Invoice delivery status changes to "To be emailed" when a backorder/quote is converted in to an invoice. Although there is a work around to change the Invoice delivery Status to "To be emailed/Printed", it is manual and the operator needs to remember it. With the number of invoices, we send out each day, sometimes the operator forgets to change the status on the backorders turned to invoices. Hence misses to send the invoice out and customer misses the payment as they haven't received it.Re: AccountRight Desktop marking invoices as Already Printed or Sent even though they haven't been
Hi, I have the same issue where Backorders retain "Already Printed or Sent". When we bulk email the invoices each day these invoices get missed, eventually customers missing payment as they haven't received the invoice. It would be good if the Invoice delivery status changes to "To be emailed" when a backorder/quote is converted in to an invoice.Re: Unable to export reports to Excel
Thank you Melisa. I have approached my IT person and he uninstalled Office 365 and re-installed and selected it to run on 32-bit. I am able to export reports to Excel, and this process may have fixed the communication between MYOB and Excel. Previously, it was working fine the way both were set up, may be the software updates might have caused this issue, not sure. Regards Shireesha509Views1like0CommentsUnable to export reports to Excel
Hi All, For some reason, I am unable to export reports to excel. It was working fine until late January, but hasn't been working now. I have uninstalled and re-installed MYOB, we are on Office 365, so no pending updates on that front. I have gone through similar issues listed in the forum, removed cache from MYOB folder. Still not able to export. Is anyone else having the same issue? Regards SGSolved576Views0likes2Comments