Arlynhope
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Joined 4 years ago
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Re: Errors when accepting and resending user invitation
Hi Komal_S, Thanks for your response, however, this user, who was new to our company, had never had access to our file before so this was obviously not the problem. The next day I was able to resend the invitation and the new user was able to accept. I presume it was some 'glitch' in the system the previous day. Kind regards, Arlynhope1KViews1like0CommentsErrors when accepting and resending user invitation
Hi. Yesterday I sent an invite to a new user. When the user tried to accept the invitation she received the following error: "This invitation can't be accepted at this time. Contact the person who sent you the invitation." When I try to resend the invitation I get the following message: "An error occurred while creating the user" I have tried to delete the user and recreate but as an admin user this was not possible. I have tried this on two browsers with same results. Any advice and help please.1.1KViews0likes2Comments