ContributionsMost RecentMost LikesSolutionsRe: Issue with Letter templates Hi Clover I will chat with my IT company and get them to look into sorting this out for me. Many thanks Deb Re: Issue with Letter templates Hi Clover thankyou for your responce. All pc's are running 64-bit version of Office. 2 out of the 3 PCs are working fine with pulling template Word letters through MYOB but 1 is not. Any other suggestions are welcomed. Kind regards Deb Issue with Letter templates Hi I wonder if anyone can help. One of our users is having an issue with generating Letters / templates throughMicrosoft Word. Process >> Select a Card File (client) > select Letter (create a personalised letter using Microsoft Word) > select relevant letter from the list and the below error message appears. "This feature requiresMicrosoft Word. A compatible version was not found on this computer" We are running Microsoft Word 365 on all computers - only 1 computer / user is having this issue. This issue seemed to come about following a MYOB update. Many thanks Deb