ContributionsMost RecentMost LikesSolutionsRe: Unable to open Sample Files (2022.9) I do not see anything about opening an older vesion, Chris. I do not know what you mean - an older version of Clearwater? If so it then prompts to upgrade file which I do abut still says the file is expired after the update. ?? Re: Unable to open Sample Files (2022.9) Hi everyone, Gavin - I have done that. The latest version is not there but it then asks if I want to updateb the file and I do but still get file is expired. Chris - Yes, when I click on that diagnostic link I get "Access Denied". Re: Unable to open Sample Files (2022.9) Hi, No I have not been able to resolve this - if I open the sampole file it still shows dated expired, can view info but can't add anything or change things. Any help with how to reinstall software? Regards Alister Sides Re: Unable to open Sample Files (2022.9) The sample Company file will only open as a read only version, says coy file has expired but I have upgraded the sample coy file when prompted to do it. Now shows as correct version.