ContributionsMost RecentMost LikesSolutionsRe: Electronic customer invoice payments not matching correctly Thanks, it seems it just needed some time to match the transaction. Electronic customer invoice payments not matching correctly When customers have paid an invoice electronically including a surcharge, the invoice is marked as paid but the payment is listed as an unallocated transaction. For example the invoice was for $400 and the customer was charged $407.20. This amount of $407.20 js listed s unallocted and the invoice marked as closed. How do I resolve this issue? SolvedRe: Who is this payment from? Komal_Swrote: HiSimon10 Please run the online invoice payment report as explained in this help article and that will have the transaction and settlement details. Got it thanks Who is this payment from? Hi, I've recieved a payment via MYOB Payby and I can't work out who it is from, none of my invoices match. Is there a way to match the payby number with who made the payment? Solved