Simon10
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Joined 3 years ago
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Electronic customer invoice payments not matching correctly
When customers have paid an invoice electronically including a surcharge, the invoice is marked as paid but the payment is listed as an unallocated transaction. For example the invoice was for $400 and the customer was charged $407.20. This amount of $407.20 js listed s unallocted and the invoice marked as closed. How do I resolve this issue?Solved750Views0likes2Comments