ContributionsMost RecentMost LikesSolutionsCannot open company file - Back up in progress Hi there, I can't open my company file and it says that back up is in progress. I have tried signing out and signing back in again however it still doesn't open. Help please! SolvedRe: Cant open online company file. Backup in progress. Can someone help ASAP please. Hi there, I am experiencing the same issue. I can't open my company file and it says that back up in progress. I have tried signing out and signing back in again however it still doesn't open. Help please!