ContributionsMost RecentMost LikesSolutionsRe: Customer Return Hi Kieralee, If I recall correctly, it did so automatically, as long as you have processed the customer return. I am trying to find the post which helped me solve it, but can't find it. I'll keep looking, but let me know if you come right. Re: Customer Return Got it sorted, thank you. Read another post which solved it. Customer Return Hi, I have created a customer return with a negative invoice amount. I also paid the customer back for the amount. MYOB then advises to process the return on the Customers Return page. However, when I click on it there is no transaction to record. I now have an unallocated transaction under Bank Transactions which I cannot process. Please could someone assist.