Smilie
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Re: Quote email history details
All of my quote pages appear the same, date the quote was created, then simply "Emailed". With the ability to update the quote and re-save it it would be ideal if their was a date next to each time it was emailed. obviously the flaw sits with my own process, I will now insist on a formal response to the quote before proceeding with carrying out the work.773Views0likes0CommentsQuote email history details
I sent via Facebook messenger that I could not squeeze in a job for a customer but to assist with her other quotes I advised the materials alone were $1400. However she advised she would until I could schedule the job so I raised a quote and sent it to her for $2400 but received no formal acceptance. During check measure for the job she added some extra requirements and I said it would cost more and would send through an updated quote, which I did for $2800 and again no formal acceptance however she contacted me via FB messenger and a later date to confirm start date. Job now finished and she is refusing to pay more than the indicated material costs and claims never to have received the two quotes, yet the invoice went to the same customer email and she was sure quick to respond to that. I see in quote history the date the invoice email was sent but it simply states Emailed in the quote history between quote created and date invoice sent. Is there anywhere I can find history details of the two quotes I sent? tiaSolved934Views0likes4Comments