AndrewBishop
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Re: Payroll Register/Activity Reports
Hi Lorraine, To resolve the issue with Payroll Register and Activity Reports not matching in MYOB Business Pro: 1. **Check Pay Period Dates**: Ensure the pay period dates are correctly set from June 5 to June 11 for this week's report. 2. **Adjust Report Filters**: When generating the reports, adjust the date filters to match your payroll week (Wednesday to Tuesday). 3. **Verify Pay Run Dates**: Confirm that the pay runs were processed with the correct dates. 4. **Re-generate Reports**: Generate the reports again with the corrected date range. 5. **STP Reporting**: Since STP Reporting is correct, the issue is likely with the report settings rather than the data. If the problem persists, contact MYOB support for further assistance. Best, Lorraine31Views0likes0CommentsRe: Individual Tax Return
To amend an already amended Individual Tax Return in MYOB AO, follow these steps: 1. **Delete the Previous Amendment**: Navigate to the previously amended return and delete it to avoid conflicts. 2. **Create a New Amendment**: Start a new amendment process for the original return, ensuring all changes are included. 3. **Save and Validate**: Save and validate the new amended return carefully to ensure no errors. If you continue to encounter the error "Return was invalid. Amendment creation failed," it may be necessary to contact MYOB support for further assistance, as this could be an issue specific to your software version or setup.70Views0likes0CommentsRe: Individual Tax Return
To amend an already amended Individual Tax Return in MYOB AO and fix the "Return was invalid. Amendment creation failed" error, follow these steps: 1. **Review Previous Amendments**: Ensure the previous amendments were correctly processed and finalized. 2. **Check for Validation Errors**: Make sure there are no validation errors in the current return. 3. **Reset Status**: In some cases, resetting the status of the return to "In Progress" might help. 4. **Re-enter Amendment Information**: Carefully re-enter the new amendment details. 5. **Save and Validate**: Save the return and run a validation check before attempting to submit the amendment again. If the issue persists, contact MYOB support for further assistance.66Views0likes0Comments