KylieA1970
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Re: Payroll STP Issue
Hi Adrian I had checked this several times as I always lock the file upon completion of the BAS. I had it ticked as locked with the lock date being 31.03.24. I had entered April and May payroll and uploaded it to the ATO but both were rejected. I have now unticked it completely and it has now gone through to the ATO, showing as sent, just waiting on confirmation. If the payroll I am entering is outside of the locked date it shouldn't affect it but clearly it does. Thank you for your help. Kylie67Views0likes0CommentsPayroll STP Issue
I have a client who has changed from Myob Partner Pays for the Subscription to Client Pays for the Subscription, when it changed over I had to re setup Superannuation but all of the STP information stayed active. I have just discovered that all of the payroll fortnightly has been rejected by the ATO and the error message I am getting says - The Payment Date falls within the lock period. You can't record pays dated in the lock period. Contact your administrator for more information. I have checked all of the settings on the STP and cannot work out how to fix this.100Views0likes2Comments