RodneyPollen
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Joined 2 years ago
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Re: PURCHASE INVOICE NOT RECORDING
Hi Sai, I have this exact problem. "Some" supplier cards can't save purchases. They simply time out. When I try entering that purchase using the upload I get a "Supplier not found" but obviously the customer exists. Please can you try running your script over our File. It might fix our issue.60Views0likes1CommentRe: MYOB Stuck in Backup Process
Hello Isaiah, I was in touch with MYOB support, and they said that our company file was too big and that is why it was hanging but that doesn't make sense because our backup file size had reduced after closing the FY and we were able to backup for a while until it started crashing. WHAT script did you run on the file to fix the hanging backup issue?25Views0likes2CommentsRe: Inventory Value Reconciliation Error
Hi Mike, I know the day when the difference on the Reconciliation occurred. What's odd is the recon value does not agree with the items Register Value and even more weird is, running the Register report with different start dates changes the closing balance (see Screen Shots). Notice the 1,317,069.63 brought forward balance in Register 1 is gone when I run the same report with an earlier start date (that includes the 29th) when the stock adjustment that I think caused the problem was done. It's in a locked period so I don't know how to undo it.Inventory Value Reconciliation Error
Hello, My Inventory Value Reconciliation in out of balance. (Screenshot Recon 1) The Recon is out of balance from 29/04/2024 by 1,317,069.63 The AB-WIP item has different closing values if I run the report from the 27/05/2024 (Screen shot Register 1) or 29/04/2024 (Screen Shot Register 2). The value 1,317,069.63 seems to appear from nowhere. Please HELPRe: Customer Statement balance due incorrect.
Hi Gavin, Thanks for the fast response. There are two issues: 1. On the Statemet - the customer Total Amount Due (40,870.51) does not agree with the final statement balance (50,338.15) 2. The Receivables Account is out of balance. 1. My primary concern is the Statement balance that has the missleading bottom line. All the transaction are showing and all the invoice terms are consistant (14 days) and they are showing in the right currency. Any idea why its missing a random $9,467.64?745Views0likes2CommentsCustomer Statement balance due incorrect.
Hi, My Customer Statement Balance Due is incorrect. I've attached screenshots of the Customer Statement and Receivables Reconciliation. We've recently upgraded from AR v19.6 so we're still adjusting to AR Premier 2023.7.0 multicurrency issues. All the transaction seem normal and payment terms on all invoices ate set to 14 days. Please help Rodney808Views0likes4CommentsRe: Payment receipt import error
Hi Gavin, I was so excited when I saw a possible solution to my problem that I replied to the wrong message. The receiving payment error was a column description error as you suggested it might be. I posted another query about about foreign Currency sales invoices defaultint to Local currency AUD. That is the query I thought I was replying to. Appologies and Thanks380Views0likes1CommentForeign Currency sales
Hello, I import our sales invoices in to AccountRight Premier AU 2023.6.0 from text files generated by our POS portal. I was able to import some sales in a foreign currency but the others ignored the currency code and went in as AUD. The threads I've read say this feature is not available in the new AcountRight but some sales did go in as Foreign currency sales but I can't seemt o replicate it. Is this feature now available or is there a work arround? Clearly it is possible