ContributionsMost RecentMost LikesSolutionsRe: Payslips showing have been emailed but not showing in sent folder Hi H-TS, I received the below reply fromGenreve_Svia another thread on same topic. I tried doing in smaller batches of 7 at a time yesterday. 1 out of 24 didnt go through. It's still frustrating to go back and work out who didnt receive but definately a smaller number not going through this time. I will try this method over the next few weeks and see if this is any better. REPLY: Thank you for your patience and for bringing your concern to our attention. I understand how crucial email communication is for your business operations. I apologize for the delayed response. In general, if some of your emails are not being sent, it could be due to the volume of emails sent at once. Our system processes emails more efficiently when they are sent in smaller batches. I would suggest sending your emails in groups of 10-15, which should help improve the delivery rate. Please feel free to reach out if you need further assistance or have any other concerns. We're here to support you. If my response has answered your inquiry, please click"Accept as Solution"to assist other users find this information. Thanks, Genreve Re: Pay Slips Not Emailing Thankyou for the reply. I tried doing in smaller batches yesterday. 1 out of 24 payslips, didnt go through. Its still frustrating as I need to go through and work out which one didnt go.I will try this way over the next few weeks and see what happens. Payslips showing have been emailed but not showing in sent folder Hi the past few months some employees havent been receiving their payslips. Even though I select them to be emailed in the "Print/Email Pay Slips" screen they dont show up in the "Sent emails" screen. We run a weekly payrun. Its seems to be random who/when it effects, but the common theme is its effecting employees with Gmail and Hotmail email address. We have been sending to the same email address' for years and havent changed our processes. Its only started happening more frequently past few weeks. I had them check their junk/spam folder just incase but nothing there. The issue seems to be that they arent being sent from MYOB even though I select them and the paylip is showing as being sent. They arent showing in the "sent emails" screen. Can anyone provide a solution? Re: Pay Slips Not Emailing Hi we've also had this same issue the past few months, with some employees not receiving their payslips. Even though I select them to be emailed in the "Print/Email Pay Slips" screen they dont show up in the "Sent emails" screen. We run a weekly payrun. Its seems to be random who/when it effects, but the common theme is its effecting employees with Gmail and Hotmail email address. We have been sending to the same email address' for years and havent changed our processes. Its only starting happening frequently since January. Can anyone provide a solution?