ContributionsMost RecentMost LikesSolutionsRe: Advisor Access Hi Earl, The Administrator of the file deleted the user and tried to re add them as an advisor. I have an advisor access. What can i do to add someone as an advisor or Admin? Can you please assist in future steps. Kind regards, Kirthi Advisor Access Hi team, Im trying to add my accountant that was previously deleted, but i keep getting the message that the email address already exists....He does not show up as a user even when the inactive box is ticked.