John_Dinning
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Re: Stock adjustment not working
Sorry but I haven't seen that error and can't recreate it using AccountRight Premier AU 2023.6.1 What version of AccountRight are you using? Are you using a 3rd party Add-on app and API to do the stock adjustments? Is that message displayed by the Add-on app or by AccountRight itself? John776Views0likes0CommentsRe: Stock adjustment not working
Hi Marc, I have just done quick test using the API to do a stock adjustment on an item with an outstanding order and had no problem. Do you have more detail of the error returned by the API, assuming you are using the API? If you are trying to make the adjustments manually in AccountRight, what message does it display when it fails? Note that you cannot adjust the quantity in any one location below zero. This is probably not related but worth bearing in mind. Regards, John.784Views0likes5CommentsRe: SaleOrderLine_ItemSoldRequired error
Hi AdamGG, Do you get this error for every item or just one (or some)? There is an 'I Sell This Item' checkbox for each item (go to Inventory > Items List and double click on the relevant item). Perhaps you need to be selling the item to order it? Just a thought. John.798Views0likes0CommentsRe: get list all accounts API error 404
Hi neovinhtru, Here are some of my notes on possible causes of this error. They may be out of date, but may give you some things to check. Are you using the PC version or Server version of AccountRight? Is the company file on this PC, another PC on the network, or in the cloud? Error: The remote server returned an error: (404) Not Found. Possible reason: The AccountRight company file no longer exists or has been upgraded so its GUID has changed. Possible Solution: Depends on how you select the file. Possible reason: Mismatch between AccountRight server and Client versions. Possible Solution: Check and install the latest, matching versions. Possible reason: Mismatch between AccountRight server and API versions. A new version of AccountRight server (SE) has been installed, but the API wasn’t, leaving the old API version still installed.733Views1like0CommentsRe: 2022.11 API error (501) not implemented
Hi Skihappy, Here are some notes that I wrote previously on this error. They may or may not help as neither reason seems to match your setup Error: The remote server returned an error: (501) Not Implemented. Possible reason 1: The AccountRight company file that was selected has not been upgraded in AccountRight yet. Possible Solution: Open the file in AccountRight and if it is an old version AccountRight will upgrade it. Then try again. Possible reason 2 If using the PC version of AR, AccountRight and the company file has been upgraded but the ‘Add on connector’ hasn’t (version mismatch). Possible Solution: Install the appropriate version of the ‘Add on connector’.877Views0likes1CommentRe: Adding Item to ItemInoiceLine doesn't get UnitPrice and calculate total automatically - using SDK
Hi smagar, You need to provide the Item UID, ShipQuantity and Total (the total sale price for the line) and TaxCode UID as a minimum. AR will calculate the Item price from these (the UnitPrice in your invoice may be different from the price on file). You do not need to supply the UnitPrice or UnitOf Measure. You may need to supply Discount details and Location if applicable.679Views0likes1CommentRe: URL length limit
Hi Shaun, Have you considered using a custom Field or similar to mark the items you need for the website? e.g. set Custom Field #1 to "WebsiteItem" in AccountRight for all the 223 items you need. Then you can select all items where CustomField1.Value = "WebsiteItem". Could that work for you? Regards John.643Views0likes1Comment