Melinda_vanDyk
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Joined 15 years ago
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Re: Customer Statement - printed vs emailed provide different ageing figures
Hi Cel, I am reading through this thread with interest and note that the original question has not been answered. Can you please direct this to the development team to investigate why the very same statement changes depending on whether it is being printed or emailed. There should be no difference. This issue has nothing to do with the ageing set up. Thank you.254Views0likes1CommentRe: Converting employee from hourly casual to full time salaried
Hi there. You can remove the additional hours that are showing up in the Standard Pay tab - note that any time you make a change to an employees hourly rate, MYOB will automatically pop the number of hours in their weekly/fortnightly pay period (Payroll Details tab) back into their standard pay - just something to watch out for! I hope this helps :)529Views0likes0CommentsTracking employee onboarding requests sent out & being notified when they are completed
The employee onboarding looks great. However, I'd like to know: 1. How can we track requests that have been sent out other than manually keeping a list? I looked to the Sent Emails log to see if maybe there was a record of the request being sent there, and importantly, if it had been sent successfully (though I suspect the backend works differently for this function). I also looked to my emails to see if there was some kind of notification. 2. Other than logging in to check the file, how do we know if these have been actioned? I also looked for an email to notify me that a form had been lodged when testing this out. Only realising on pay day that it has not been done will be problematic, and checking the file every day is not a practical solution in many instances. 3. Does the employee receive any kind of reminder to complete the onboarding form? Am I missing something obvious, something less obvous (in which case please make it more so), or is there no such tracking in place? Thank you!967Views0likes1Comment