BP-APS
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Joined 13 years ago
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SUPERANNUATION PAYMENT ERROR
I have a new employee who has completed all his details via the employee onboarding function. He has registered his super as TWU Super fund - I have contact the super fund and checked all the details i.e. Spin, ABN and the employee number a correct. However, when I go to pay his super the following error message appears: "This fund can no longer receive contributions using pay super. Please edit the fund from the Super list and select a valid fund name for it" As mentioned previously I have contacted TWU Super have no idea why this may be occurring. Can anyone help285Views0likes1CommentEMPLOYEE REPORT LISTING - WEB BROWSER
I would like to run a report via the web browser on employee listing with an hourly rate. I can produce the report on the desktop app with a custom field (hourly rate) However I can't seem to produce an employee listing via the contacts report or any report Help!503Views0likes5CommentsChanges to Superfund Details after processing payroll
After processing Super my employee informed me that their super fund has merged with another. I was unable to authorise payment of the super due to the changes to the employees fund. I updated their card file and was still unable to authorise the Super payment. How do I authorise the payment? Or do i need to reverse it even though its not authorised ? Help!Solved488Views0likes3Comments